Shipping Policy

Free Shipping Across Canada

At Salon Myho Shop, we are pleased to offer complimentary shipping on all orders within Canada. Our commitment to customer satisfaction includes providing fast and reliable delivery services.

Standard Shipping Details:

  • Free shipping on all orders - no minimum purchase required
  • Orders shipped from Vancouver, BC
  • Delivery within 3-5 business days to most Canadian locations
  • Order processing time: 48 hours

Shipping Partners

We partner with Canada Post and major courier services to ensure reliable delivery of your premium hair care products. All shipments include tracking capabilities.

Order Tracking

Once your order is processed and shipped, you will receive a confirmation email with your tracking number. You can monitor your package's journey every step of the way through our shipping partners' tracking systems.

Delivery Areas

We deliver to all provinces and territories in Canada. Delivery times may vary for remote locations:

  • Major urban areas: 3-5 business days
  • Remote locations: 5-7 business days
  • Northern territories: 7-10 business days

International Shipping

Currently, we only ship within Canada. We are working on expanding our shipping services to international destinations.

Order Processing

All orders are processed Monday through Friday, excluding holidays. Orders placed before 2:00 PM EST will be processed the same business day. Orders placed after 2:00 PM EST will be processed the next business day.

Shipping Restrictions

Some products containing certain ingredients may have shipping restrictions to specific regions due to local regulations. We will notify you if any items in your order are affected by these restrictions.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer service team at ask@salon-myho-coiffeur-visagiste-le-pouliguen.com or call +1 877 847 7174. We will work with our shipping partners to locate your package or process a replacement order.

Holiday Shipping

During peak holiday seasons (including Black Friday, Christmas, and other major holidays), processing and delivery times may be extended. We recommend placing your orders early during these periods to ensure timely delivery.

COVID-19 Notice

Due to ongoing challenges related to COVID-19, some deliveries may experience delays. We appreciate your understanding and patience during these times.

Contact Us

For any shipping-related inquiries, please contact us at:

Salon Myho Shop
2665 Renfrew St
Vancouver, BC V5M 0A7
Canada
Phone: +1 877 847 7174
Email: ask@salon-myho-coiffeur-visagiste-le-pouliguen.com