Last updated: February 10, 2025
1. Service Overview
At Salon Myho Shop, we are committed to providing exceptional service for all your hair care needs. This policy outlines our service standards, procedures, and commitments to ensure your complete satisfaction with our products and services.
2. Customer Support Services
2.1 Contact Methods
Email: ask@salon-myho-coiffeur-visagiste-le-pouliguen.com
Phone: +1 877 847 7174
Address: 2665 Renfrew St, Vancouver, BC V5M 0A7, Canada
2.2 Support Hours
Our customer support team is available:
- Monday to Friday: 9:00 AM - 6:00 PM PST
- Saturday: 10:00 AM - 4:00 PM PST
- Sunday: Closed
3. Product Consultation Services
3.1 Available Services
- Hair care product recommendations
- Hair type analysis
- Treatment consultations
- Product usage guidance
- Hair care routine planning
- Professional advice on thermal protection
3.2 Service Timeframes
Standard consultation services typically require:
- Online consultation: 24-48 hours response time
- Phone consultation: 15-30 minutes
- Email inquiries: 1-2 business days
- Detailed hair care plans: 3-5 business days
4. Product Support
4.1 Standard Support
All products purchased from Salon Myho Shop come with:
- 30-day satisfaction guarantee
- 90-day warranty against manufacturing defects
- Free product usage guidance
- Access to our online hair care resources
4.2 Premium Support
Optional premium support services include:
- Priority customer service
- Personalized hair care consultations
- Extended product warranty
- Exclusive access to new product trials
5. Educational Services
5.1 Available Resources
- Product application tutorials
- Hair care guides
- Styling techniques
- Treatment protocols
- Maintenance recommendations
5.2 Professional Services
- Virtual consultation sessions
- Product training workshops
- Hair care seminars
- Professional recommendations
6. Quality Assurance
Our commitment to quality includes:
- Professional assessment of all products
- Quality testing before distribution
- Satisfaction guarantee on all products
- Regular quality control checks
- Customer feedback integration
7. Service Requests
7.1 How to Request Service
- Contact our support team via phone or email
- Describe your hair care needs
- Receive a preliminary consultation
- Schedule detailed consultation if needed
- Receive personalized recommendations
7.2 Required Information
- Current hair care routine
- Hair type and condition
- Specific concerns or goals
- Previous treatments history
- Product sensitivities or allergies
8. Service Guarantees
We stand behind our services with:
- 100% satisfaction guarantee
- Expert consultation guarantee
- Professional service standards
- Quality product assurance
- Customer-first approach
9. Updates to Service Policy
Salon Myho Shop reserves the right to modify this Service Policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services following any changes indicates your acceptance of the new terms.
10. Contact Information
For questions about our Service Policy, please contact our customer support team at:
Salon Myho Shop
2665 Renfrew St
Vancouver, BC V5M 0A7
Canada
Phone: +1 877 847 7174
Email: ask@salon-myho-coiffeur-visagiste-le-pouliguen.com